News & Events

Annual Meeting Report

The Annual Meeting and Election of the Credit Union was held at the Martin Sanchez Building located at the Bishop Celanese Plant on April 24, 2026 at 4:00 PM CST. 

The Annual Meeting of the membership is a major part of what makes credit unions different from banks. During the meeting members choose the volunteer Board of Directors and hear about accomplishments for the past year and plans for the current year. Members have an opportunity to ask questions, voice your opinions' and be involved in making your credit union great. 

Although the meeting date has past you can still review the 2025 Annual Report which includes financial statements and reports from the Chair, President, Treasurer and Supervisor Committee.

Please read the Annual Report summarizing and recapping the prior years highlights.

2025 Annual Meeting Report

 

HOME BANKING UPDATE

2 Factor Authentication

It is important to maintain accurate and up-to-date contact information. Updating your information helps keep our communication effective and to avoid missed notices or delayed services. If you need to update your email or cell phone number (to receive home banking updates), please contact your local branch for assistance.

Home Banking now has three ways to sign into your account:

  • Get Code by Text

Receive your security code by SMS Message; data rate charges may apply

  • Get Code by Email

Receive your security code by email

  • Answer a Challenge

Answer your security question to advance

Password Requirement Changes

Beginning June 26, 2023 CFCU will require members to maintain at least an eleven (11) digit password with the following characteristics:

Password Requirements:

  • Passwords must be between 11 and 1,024 characters long
  • Passwords musts contain at least 3 different characters (lower case letters, upper case letters, numbers or special characters)

Strong passwords are essential to protect your personal information and accounts.  A weak password can compromise your security and give criminals easy access to personal data stored online.

Consider creating a PASSPHRASE -- a "sentence like" string of words, longer than a password, that are more difficult to hack. Using a passpharse helps you make stronger passwords, that are easier to remember, and more complex. 

Passphrase Example:

Sentence:       WooHoo! The Chiefs won Super Bowl 2023!

Passphrase:   W00!(h13f$23!

Elements:       WooHoo! = W00!       Chiefs = (h13F$        2023!   = 23!

Passpharse Tips:

  • The best way to remember your passphrase is to create a story that ties all the words together
  • A good passphrase should be long, memorable, somewhat random and contain special characters and numbers
  • Don't use common expressions, song titles, movie quotes, etc.
  • Don't use your personal details (birthday, hometown, pet's name, etc.)
  • Ensure sensitive accounts (banking) are protected by the strongest password/passphrase possible
  • Longer is Better
  • For more information on protecting yourself from Identity Theft Click: Foiling Identity Theft Handout

 

Click Alert: Member Scam Red Flags & Prevention Tips

  • Don't always trust the name - criminals will spoof email name to appear as a legitimate sender
  • Check for misspelled words, bad grammar and/or typos
  • Be cautious of clicking links and opening attachments
  • Do not provide personal or account information when asked for on social media; doing so can provide information for criminals to impersonate you
  • Do not share one-time passcodes sent via text or email
  • Check email salutations - legitimate businesses will use personal salutations
  • Be suspicious of "urgent" or "immediate" response needed
  • Know that the IRS or Social Security Administration will not contact you by phone, email or social media
  • Don't believe everything you see... Brand Logos, names and addresses may appear legitimate
  • Be suspicious of random or unusual groups of people, e.g. all last names begin with the same letter on the TO: list
  • Watch out for emails or texts that appear to be a reply to messages that you didn't send
  • Monitor the sender's email address for suspicious URLs & domains
  • If something seems suspicious; contact the source with a new email or phone call, rather than responding or replying directly to the email, text or call
  • Be wary of offers that appear too good to be true, require fast action or cause a sense of fear
  • Keep social media accounts private and be cautious of who you connect with
  • Never share anything related to your credit union account, transaction history or identifying information in an unprotected forum

Minimum Qualifying Debit Card Transaction Amount Change

Chemcel FCU is changing the criteria for a qualifying debit card transaction beginning January 1, 2023 for all accounts that require a minimum number of debit card transactions in order to qualify for rewards.

The $5.00 minimum will apply to all checking account programs that use debit card transactions as a monthly qualifying criterion. The qualified debit card purchases must post - clear within the qualification cycle with each posting a minimum of $5.00

 BRANCH CLOSURE NOTICE

WE LOST OUR LEASE!

We regret to inform you that after many years of serving members at the Chemcel Federal Credit Union (CFCU) Bay City location, CFCU has been asked to leave the plant site by the current owners. As a result, Bay City operations will be closing effective Thursday, January 22, 2026.

Our primary focus is to ensure a smooth transition for our members.

Alternatives to In-Person Bay City Transactions:

  • Feel free to contact or visit any CFCU location. Branch Contact & Location Information
  • "Convenience" is our middle name - bank for free anywhere, anytime with your computer, tablet or smart phone. Digital Banking
  • If for some reason you need attention in-person but can't get to a Chemcel FCU branch, you can do business at 5,000+ credit union shared branches throughout the United States, Puerto Rico, and select U.S military bases worldwide. CO-OP Shared Branching
  • Apply for an auto loan, credit card, mortgage or signature loan. Loans & Credit
  • Transfer your coins and cash directly to your checking for free from any participating COINSTAR kiosk. COINSTAR - find a participating CFCU kiosk
  • Manage your eZCard online.
  • Make surcharge-free cash withdrawals at over 55,000 locations nationwide via the Allpoint Network
  • Chat or speak with a ":Real Time Rep" Monday-Friday until 5:00 PM CST. Online Chat

Notice of Data Breach

Marquis Software Solutions ("Marquis") is a marketing and communications vendor to its partners, which includes Chemcel Federal Credit Union. In 2025, Marquis was the victim of an incident that had the potential to affect the privacy of Chemcel Federal Credit Union members' personal information. Marquis would have sent written notification to you if your personal information was compromised during the data breach.

Here are some things you should know:

  • Letters to potentially impacted customers were mailed by Maquis in February 2026
  • Marquis customers, from multiple organizations were potentially impacted, not just Chemcel Federal Credit Union
  • The data breach potentially impacted former Chemcel Federal Credit Union members with closed accounts, as well as current members
  • Although Marquis is not aware of any misuse or attempted misuse of personal information resulting from this incident, impacted customers are being offered 12-months of complimentary credit monitoring and identity theft protection services through Epiq Privacy Solutions ID as a precautionary measure
  • In addition, Marquis has created a customer assistance line available from 8:00 AM to 8:00 PM CST, Monday through Friday at 855-403-1764